Help with Online Banking Using Online Banking
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These FAQs may
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What should I do if I get an email asking for my Online Banking details?
Ignore this email, it's likely to be fraudulent and won't be from Barclays. Get more details here.
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I am not an Online Banking customer - can I have access to Online Statements?
You must have a Barclays account and be registered for Online Banking to get Online Statements.
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How do I set up a standing order?
You can use Online Banking to set up a standing order.
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Why can’t I see all my accounts in the Barclays app but I can online?
It could be because you have more than one Online Banking profile. You can find out what
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Can’t log in to Online Banking?
If you’re struggling to log in to Online Banking, we’ve listed some common quick fixes here.
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Barclays One
Enjoy secure, online access to everything you have with us, including investment accounts, balances
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Can I access offshore or foreign currency accounts in Online Banking?
You can access foreign currency accounts, but you’ll need to use our International Banking service
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Can I make multiple payments in one Online Banking request?
You can only make a bulk payment if you have a Barclays Business account. See how here.
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Cookies
To access Online Banking from Barclays, you should enable your cookies. Follow the instructions
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How do I go paperless for statements and documents on my Smart Investor account?
You can view your statements and documents by following these simple steps.
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